This is our process — not a generic industry overview, but the specific way we run every project at Launch House Golf. Whether you're just starting to research or you're ready to make a call, knowing what's ahead keeps the project on time, on budget, and a lot less stressful on your end.
We'll walk through all seven stages — what we're doing, what we need from you, and what you can expect at each step. Feel free to send this to your spouse, your contractor, or anyone else involved in the build.
Design Deposit — taken at Stage 2 (proposal signature). Non-refundable; credited in full toward your project total.
70% Deposit — taken at Stage 5 (contract sign-off) to begin procurement and lock your place in the schedule.
Final Balance — due on completion of your installation.
Stage 1 — Discovery
Discovery Call
- We ask how you play, how you entertain, and what your space allows
- No exact measurements needed — rough dimensions and a budget range are enough
- We'll ask what the room is actually for: entertainment, training, or both
- Your launch monitor preference (if you have one) shapes the whole conversation
The first call isn't a sales pitch — it's a conversation. We want to understand how you play, how you entertain, and what your space allows. Every project is genuinely different, and the first thing we're doing is figuring out who you are and what you actually need.
Most people come to us with a launch monitor in mind. That's usually a good starting point — the technology you're drawn to tells us a lot about your goals and where you're thinking on budget. From there, we get into the space itself: rough dimensions, ceiling height, whether you need to accommodate left- and right-handed players.
We'll also ask the open-ended question most companies skip: what's this room for? Entertainment and competing with friends is a different build than serious performance training. Some people want a room that looks exceptional and stops guests in their tracks. Some want all three. There's no wrong answer — it just changes the recommendations.
Share your vision, rough budget range, and timeline. Photos and approximate dimensions of the space help a lot. You don't need exact numbers at this stage.
Do you need a budget before you call?
No. We're happy to talk through options at any stage of the research process. If you've already looked at our pricing page, you have a starting point — but even if you don't, we have tools to help you understand the range quickly based on your space and goals.
What we focus on in discovery isn't just technology — it's the environment. We build rooms people want to be in, want to show off, and want to spend time in. Part of what sets us apart is treating every build as a portfolio piece. We document every install — before, during, and after — and we take serious pride in the result. That standard shows up in everything from how we run cables to how we protect your floors.
Stage 2 — Proposal
Initial Design Concept, Scope & Pricing
- We build your proposal after the discovery call — sometimes same-day
- All technology is line-itemized; installation is a single bundled fee
- Want to compare two configurations? We'll put both in front of you
- Proposal carries a 5% margin to cover anything that surfaces in design
- Design Deposit collected at signature — non-refundable, credited in full toward your total
After the discovery call, we put together your initial proposal. This can move quickly — same day in straightforward cases, or with a bit of back and forth if there are options to weigh. If you want to see two configurations side by side (say, a 1080p vs. 4K build, or different launch monitor tiers), we'll put both in front of you.
The proposal includes all technology line-itemized — your launch monitor, projector, screen, computer, and any other hardware. The environmental and installation components (cable management, impact protection, turf, padding, flooring, mats) are bundled into a single fee rather than line-itemed individually. This keeps the quote clean and eliminates surprise costs — we address shipping, travel, and any other project-specific factors upfront, before you sign anything.
Pricing in the proposal carries a 5% margin. That buffer exists to account for anything we discover during the design phase that wasn't visible from the initial information. It's not padding — it's an honest reflection of the fact that no two rooms are identical.
Review the concept and ask any questions. When you're ready to move forward, you'll sign the proposal and a Design Deposit is collected. This deposit is non-refundable but is credited in full toward your final project total.
If you're trying to choose between launch monitors and want to go deeper before deciding, we have a detailed comparison of the units we install — covering ProTee VX, Trackman iO, Foresight Falcon, and Uneekor Eye XO2. That's a good starting point before the proposal conversation.
Stage 3 — Project Feasibility
Validating the Design Against Your Actual Space
- We confirm the build can happen exactly the way it's designed
- Checking ceiling height, swing clearance, HVAC, electrical, lighting, and windows
- Measurements need to be precise — to the quarter inch
- Any constraints get flagged here with a plan to address them before we move on
Feasibility is our first real go/no-go checkpoint. It's where we take everything we know about your space and confirm that the build we've designed can actually happen the way you want it to happen.
We're looking at: ceiling height, room width, swing clearance, ambient lighting, HVAC and duct locations, electrical, windows, floor vents, and any other room-specific constraints. If you want left- and right-handed capability in a narrow room, we need to know that now — it affects everything from hitting strip placement to screen positioning.
Measurements at this stage need to be precise — to the quarter inch. Everything we purchase, everything we design, and everything we build is based on accurate dimensions. The more accurate your measurements, the better your pads fit, your screen fits, your turf fits. Precision here pays off on install day.
Some things get flagged here that we couldn't see from a photo — an HVAC duct in the wrong spot, a light fixture that needs to move, an outlet that needs to be relocated behind the projector position. We'll come back with plans to address any of those, including electrical schematics if an electrician needs to be involved.
Provide precise site measurements and full access to the space. Share any structural, building, or HOA constraints we should know about. If you have a contractor or general contractor working in the space, they're a valid point of contact here.
Stage 4 — Design Confirmation
3D Renderings & Final Selections
- We model your entire space in 3D — every component placed exactly where it will be installed
- You receive near-photorealistic renderings of the finished simulator
- Pad color, turf, screen size, projector position — all confirmed here
- This is the lock-in point; changes after this stage can affect cost and timeline
This is where the build becomes visual. Using CAD and SketchUp, we model your entire space in three dimensions — including windows, doors, bars, desks, or any other features you have in the room. Every component is placed exactly where it will be installed.
You'll receive near-photorealistic 3D renderings of your completed simulator. Pad color, turf color, screen size, projector position, display placement — all of it is modeled to spec. This isn't a rough sketch; it's a close representation of what you'll actually see when we're done.
You don't need to have all the design decisions made before this stage. We'll work with what you have — whether that's a fully specified room with a theme already in mind, or a blank canvas where you want us to propose colors, lighting, and layout. If you give us the blank canvas, we'll fill it.
Review the renderings and confirm your final selections. This is the lock-in point — once the design is confirmed, changes after this stage can affect cost and timeline.
Stage 5 — Contract & 70% Deposit
Three Documents, Then We Build
- The Installation Service Agreement (ISA) is your final sign-off that everything is agreed
- Three total documents across the whole process: Proposal, Design Service Agreement, ISA
- 70% deposit is collected at ISA signature — this triggers procurement and locks your install date
- We run an internal handoff before releasing the ISA — nothing gets ordered without it
By the time you reach Stage 5, you've seen the proposal, worked through feasibility, and confirmed the design. The final contract — we call it the Installation Service Agreement (ISA) — is the official sign-off that everything is agreed and you're ready to build.
In total, you'll sign three documents across the process:
Proposal
Initial scope, pricing, and design concept. Priced with a 5% margin. Signed at Stage 2.
Design Service Agreement
Authorizes design work to begin. Design Deposit collected here — goes toward your total. Covers 20–80 hours of engineering and visualization depending on build complexity.
Installation Service Agreement
Final contract. Confirms the full scope, final pricing, and build-ready design. 70% deposit collected here — triggers procurement and secures your install date.
Before we release Stage 5 for signature, we run through an internal handoff process — confirming the design spec, site measurements, timeline, any special commitments made during the sale, and payment status. Nothing gets ordered or scheduled until that's complete.
Review and sign the ISA. The 70% deposit is collected at signature and triggers procurement and scheduling. You'll be placed on the build calendar at this point.
Stage 6 — Procurement & Scheduling
What Happens Behind the Scenes
- Everything ordered to exact spec — your screen cut to your room's dimensions, turf to your chosen color and size
- Large items (turf rolls, pads) ship to your location a week before we arrive
- Lead time from signed contract to install day is typically 4–8 weeks
- You'll meet your foreman on an intro call before anyone shows up at your door
This is the stage most customers never see — and it's where a significant amount of work happens on our end. Everything for your build is ordered to exact specification. We don't stock inventory because we don't build generic simulators. Your screen is cut to your room's exact dimensions. Your turf is ordered to the specific color and size you confirmed. Your projector is spec'd to the resolution and lumen level that matches your throw distance.
We track every delivery. Large items like turf rolls and pads are typically shipped to your location a week ahead of install — this builds a buffer in case of any freight delays so they're not impacting our install schedule when we arrive.
Lead time from signed contract to install day is typically four to eight weeks, depending on build complexity, season, and supply chain. We'll tell you exactly where things stand at the time of signing — and if any item has an unusually long lead time, you'll know before you pay.
You'll also meet your foreman before we show up. We schedule an introduction call so you know who's coming into your home and they know who they're working with. It's a straightforward professional courtesy that makes install day smoother for everyone.
Confirm your install dates. Begin preparing the space — it should be clear, clean, and have power and internet available by install day. If freight deliveries are shipping ahead of our arrival, you may need to receive and store items like turf rolls (which can be 15 feet wide). Your sim space is usually a fine spot to store them.
Stage 7 — Installation
Install Day — What to Expect
- Most installs take 2–4 days
- You don't need to be present the whole time — just available for the final walkthrough
- We follow an 8-step sequence from underlayment and turf through to training
- Final balance is due on completion
Most installs take two to four days. You don't need to be present the entire time — we've built plenty of sims with the homeowner traveling, with a contractor on site, or with a house manager receiving us. As long as the space is clear and we have access, power, and a decent Wi-Fi signal for the computer setup, we're good to go.
When we arrive, we'll do a quick walkthrough with you (or your point of contact), double-check measurements, and inventory the materials. From there, we work through the build in sequence:
Underlayment & Turf
Foundation goes down first — underlayment, then turf to exact room spec.
Impact Protection & Pads
Side and ceiling pads mounted and secured to spec.
Screen Frame & Screen
Brackets mounted, screen hung and tensioned — tight enough to absorb impact, loose enough not to bounce shots back.
Projector Positioning & Calibration
Projector positioned and calibrated — every corner of the screen filled, resolution and color dialed.
Launch Monitor Mount & Calibration
Mounted overhead and calibrated to the exact hitting surface — distance to cameras confirmed, shot detection verified across all shot types.
Computer Setup & Testing
Software installed and updated, test shots taken, launch monitor and simulator communication confirmed.
Hitting Mat & Stance Mat Placement
Placed last — positioned precisely within the launch monitor's detection zone based on final calibration.
Training
Full walkthrough — startup, menu navigation, game and course selection, player profiles, and data interpretation. You take test shots before we leave.
On the disruption front: the noisiest parts are screen frame mounting and any wood cuts. We vacuum sawdust immediately, use floor protection throughout, and coordinate with you on quiet hours — we're not running saws at 9pm. The load-in at the start of day one is usually the most active it gets, and that's done within the first hour.
Space should be clean, clear, and accessible. Power and internet available. Be available for a final walkthrough and training session — this is when you take your first shots in the new simulator. Final balance is due on completion.
After the Build — Support & Sign-Off
Before we leave, your foreman and you (or your representative) both sign off on the completed simulator. The foreman confirms it meets our build standards; you confirm you've received the system in good working order and have been trained on its use.
From there, we provide 30 days of remote technical support. If you have a question about the software, forget something from training, or run into any hiccups, we can log into your machine and walk you through it live. Most clients barely need it — the software is intuitive enough that people are playing a full round of golf within minutes of us leaving.
One thing worth understanding about the sign-off: once the simulator is delivered and operational, we can't be responsible for physical damage from use — worn golf balls that fray the screen, impact marks, or similar wear. We build for durability and the sims hold up well, but they're meant to be used, and use has its own variables.
What does it actually feel like? Most clients come down when we're finishing calibration, take a few test shots, and within fifteen minutes they're playing Pebble Beach or Augusta on their home simulator. The software is that intuitive. Our goal is to make sure that moment — the first real round — is seamless and exactly what you imagined when you made the first call.
A Few Questions We Hear Often
How long from first call to install day?
The discovery call and proposal can move in a matter of days. The design and feasibility phase typically takes one to three weeks depending on complexity. Procurement and scheduling adds four to eight weeks. All in, most clients go from first call to install day in six to twelve weeks — with the biggest variable being where you are in our build calendar when you sign.
Do I need to be home during the install?
No. We need the space accessible, cleared out, and with power and internet available. Beyond that, you don't need to be there. You do need to be available for the final walkthrough and training — that's the handoff, and we want to make sure you know your system before we leave.
What if I don't know what I want?
That's what the discovery call is for. Come with a rough idea of the space and what you're hoping to do with the simulator. We'll ask the questions, make the recommendations, and give you options. Most people who've never done this before find that the process clarifies a lot of things they weren't sure about — that's by design.
What if a previous company let me down?
It happens more than it should in this industry. We've completed builds for clients who went through a full sales cycle with another company, sometimes waited months, and got ghosted or told it couldn't be done. We treat those situations seriously — if you came to us with a prior negative experience, walk us through it. We'll tell you honestly what we can do and how we'd approach it differently.
Ready to start? The fastest way is a call. Bring your space dimensions, a rough idea of your goals, and any questions you have. We'll take it from there. Contact us here or use the 3D Builder to start putting a configuration together on your own.
